Greetings to you all from Babal.Host!
We would like to take this opportunity to wish you and your family a happy and prosperous Dashain.
As we now move towards the busy period of the festival, we have made some changes to how we cater to your requests.
Our live chat and phone lines would remain unavailable for the duration of the festival starting today until October 7, 2022, or a day later.
As live chat and phone lines are something we set to be for sales - we do expect it to be a little bit of inconvenience but shouldn't impact at large.
Our single door for resolution for all of your technical queries/issues in support tickets would remain operational as usual.
Our support channel would also take in your sales or any other queries - you can make use of this option for any/all requests during this period. The support channel would remain available and functional 24/7. However, given the higher volume of requests at the time - the resolution time might slightly vary, and would much appreciate your patience. And, would help hope you can help our support staff by providing all the details in your initial writeup itself and not having to ask which website the issue is with, what the issue is or alike.